Columbian airline Avianca filed for bankruptcy after failing to meet a payment deadline and its requests for coronavirus aid from Columbian’s government have so far been unsuccessful. Here is how to get a refund.
However this has not been updated since the recent news that they have filed for bankruptcy.
Many people have previously said that this airline were hard to get hold of via the website and instead customers should ring their call centre.
It states that they have a high number of calls at the moment due to the pandemic so the level of attention may be affected.
Credit card users can also request a section 75 refund.
After filing a bankruptcy in a New York court, Anko van der Werff, chief executive said: “Avianca is facing the most challenging crisis in our 100-year history as we navigate the effects of the Covid-19 pandemic.
“Entering into this process is a necessary step to address our financial challenges.”
The airline has had financial problems for many years and had survived bankruptcy in the early 2000’s.
Columbia, where Avianca has over 50 percent market share, has imposed strict lockdown measures in an attempt to combat coronavirus.
This includes a halt to all international and domestic flights until at least the end of May.
Avianca says 88 percent of the countries in which it operates have imposed either total or partial flying restrictions.
Since the beginning of the pandemic, Mr van der Werff has been campaigning for Columbian government help, saying that the airline only needs a loan to help them get through the crisis.
Avianca had faced a $65million debt repayment this weekend.
The airline filed for Chapter 11 bankruptcy protection.
This version of bankruptcy allows the debtor to have a fresh start and corporations generally file Chapter 11 if they require time to restructure their debts.
Published at Mon, 11 May 2020 03:37:00 +0000