Budget airlines ‘exploiting’ Thomas Cook collapse with extortionate flight fares

Budget airlines ‘exploiting’ Thomas Cook collapse with extortionate flight fares

Following the administration of Thomas Cook thousands of Britons have been left broken hearted after their holiday plans were dashed, now scrambling to find a last-minute deal. However, a wave of anger has broken out across social media, as a number of Britons report a rapid price increase from certain budget airlines.

Among the named are Jet2 and easyJet, who have been branded as “greedy” and “exploiting the situation” by Twitter users.

Travellers desperately hunting for new holiday deals claim to have seen prices so much as treble in less than 24 hours.

One user claimed to have seen prices with Jet2 almost double from £442 to £808 on a flight from Manchester to Tenerife.

Meanwhile another accused easyJet of an even bigger price hike, stating her journey rocketed from £250 to £991 overnight.

Speaking with Express.co.uk, a Scottish holidaymaker said the cost of his Jet2 trip to Sorrento from Edinburgh airport fluctuated in just 12 hours.

Shaun Macmillian decided to cancel his Thomas Cook holiday and rebook with another provider on Sunday afternoon when he realised the company collapse was likely.

He explains: “That evening after cancelling with Thomas Cook I thought I better get booked back up quick before prices with other companies go up, and thankfully I did.

“After booking with Jet2 on Sunday evening I checked again on the Monday, less than 12 hours later and the prices had increased.

“I ended up getting the holiday, with a upgraded sea view room for cheaper than the price it went to on the Monday.” (SIC)

While he managed to secure his holiday for £788, Macmillan watched the cost tick up to £824 in just half a day.

He adds: “I was one of the lucky ones.”

Jet2, which is based at Leeds Bradford International Airport, flies out of Manchester, Belfast International, Edinburgh, Newcastle, East Midlands, Glasgow, Alicante, Birmingham, Palma and London Stanstead.

Servicing holiday hotspots including Ibiza, Tenerife and Majorca, the firm has been the main airline to come under fire from customers.

One Twitter user dubbed the holiday provider as “absolutely disgusting” adding: “within an HOUR they’ve doubled the price of flights following the news of #ThomasCook collapsing.”

Express.co.uk has reached out to the airline for comment, however in a response to a customer on Twitter a spokesperson wrote: “Our pricing is based on the principle of supply and demand, which mans that prices incase when supply is reduced.”

Luton-headquartered easyJet deny claims of artificially increasing prices, and instead say they are offering a 15% discount for any customer that had a Thomas Cook holiday package booked up until the end of August 2020, if rebooked before 7 October.

Speaking to Express.co.uk spokesperson said: “We are sorry to see the news about Thomas Cook and appreciate the anxiety that their customers will be facing now.

“easyJet is working with the CAA to provide a fully crewed A320 aircraft to support the repatriation efforts over the coming days and customers can find out how to book on to the repatriation flights through the CAA website.

“We do not artificially increase prices, however our pricing is demand-led which means that prices rise as fewer seats are available to book.”

Despite statements from airlines, customer remain hurt at the possibility they could be being exploited.

Macmillan continued: “I think of airlines or other companies were already making profit from the original price then what is the need in increasing.

“They say it’s supply and demand, but with some prices I have seen not many people will be able to afford these new prices, so it could end up losing them customers.” (SIC)

Published at Mon, 23 Sep 2019 23:01:00 +0000