Car insurance firms will make sure motorists are ‘covered’ during coronavirus

Car insurance firms will make sure motorists are ‘covered’ during coronavirus

Car insurance agreements will be protected during the crisis and motorists will not need to update a policy if they are helping in the fight against the virus. Confused.com says owners could even be covered if other motorists are using their car as rules are relaxed due to the ongoing crisis. 

Speaking exclusively to Express.co.uk, Alex Kindred, car insurance expert at Confused.com, said motorists on the frontline would be protected. 

He said: “Understandably, drivers are confused about whether or not their car insurance policy might be affected by the Coronavirus. 

“For those of us who have just started driving to work or are using our vehicles to help the community, there is no need to update our insurance policies.

“However, we should be mindful that we are adequately covered for the use of our car and for anyone else that might be using our vehicles at this time.”

READ MORE: Insurance firms will not invalidate cover for these reasons

Agreements will also be unaffected if you are using your car for voluntary purposes such as transport medicine too good to those in need. 

However Compare the Market claims the ABI advice only relates to those using thor vehicles for specific reasons and will not cover all circumstances. 

Compare the Market also warns not all car insurance agreements are part of the ABI and has urged motorists to check with their insurance provider before making assumptions. 

The experts say motorists could need to notify their insurance providers that they are no longer commuting. 

Last month, the Financial Conduct Authority (FCA) set out expectations for general insurance firms about expectations during the disease. 

Christopher Woolard, interim Chief Executive of the FCA said firms should be fair and professional in dealing with customers during the crisis. 

He said a customer’s ability to claim on their insurance should not be affected by the coronavirus pandemic. 

He added: “Customer behaviour is changing. We expect insurance firms to recognise this and treat their customers fairly, recognising the circumstances customers may find themselves in. 

“We would not expect to see a customer’s ability to claim affected by circumstances over which they have little control.

“Any customer concerned about their insurance should consider contacting their provider with any questions they may have.”

Published at Sat, 04 Apr 2020 05:01:00 +0000