Cruise passengers could be feeling concerned amid a growing number of coronavirus outbreaks on board cruise ships around the world. However, cruise lines want to encourage passengers to continue travelling with them and are making amendments to their cruise policies in order to reassure travellers.
“Trying to guess a month or more in advance where areas of concern about coronavirus might be is challenging for medical experts, much less a family preparing for vacation.
“When circumstances are as fast-changing as they have been recently, it’s good to know you have the option to take a rain check,” Fain said.
“We think putting more control in our guests’ hands helps them make informed decisions about whether to keep their existing vacation plans or trade out for a more convenient time or itinerary.”
In addition to easing concerns for booked guests, Fain also believes the policy will give consumers more confidence in making new bookings, knowing that they could later adjust their plans without penalty.
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The new rules surrounding cancellations are applicable on or before July 31 and will be offered by all of Royal Caribbean’s global partner brands.
This includes Royal Caribbean International, Celebrity Cruises, Azamara and Silversea.
The news comes as the CDC urges travellers not to go on cruise holidays after another cruise ship destined for the US confirmed cases of the deadly COVID-19 virus on board.
The Centres for Disease Control and Prevention (CDC) announced on its website that the “CDC recommends travellers, particularly those with underlying health issues, defer all cruise ship travel worldwide.”
Meanwhile, a number of ports worldwide have closed to cruise ships.
There are now a number of ports denying entry to all cruise ships, meanwhile, some are saying Chinese, South Korean and Italian passengers are not allowed to disembark.
Others are turning ships away on a case-by-case basis, largely dependent on the nationality of passengers or where the ship has previously sailed.
Affected ports include those in Doha, Hong Kong, Maldives, South Korea, Sri Lanka, Taiwan, The Bahamas, Fiji and India.
If you are due to travel on a cruise it is advised that you contact your cruise line directly to see if your journey is affected.
Published at Mon, 09 Mar 2020 20:58:00 +0000