Jet2, Ryanair, easyJet, BA & TUI advice for customers with winter holiday plans

Jet2, Ryanair, easyJet, BA & TUI advice for customers with winter holiday plans


Due to the unprecedented nature of the pandemic, easyJet has been cancelling flights on a 7-day rolling basis.

This means that winter travel plans remain largely uncertain, but even for those concerned, they are advised not to cancel their flight unless an airline representative gets in contact.

If a flight is not yet cancelled, easyJet is not accepting refund requests.

An easyJet spokesperson said:  “At this stage, there can be no certainty of the date for restarting commercial flights as this will depend on national travel restrictions and customer demand.

“We are working closely with local authorities and the relevant regulators to monitor the situation across Europe so that we remain informed of when restrictions could change and when flying can resume.

“We anticipate this will be a minimal schedule at first, which will vary by country.

“In the meantime, we are maintaining our full fleet of aircraft in a flight-ready condition and putting accelerated procedures in place to ensure flights can resume quickly and safely.

“We continue to work closely with EASA and other agencies to ensure we meet the necessary requirements for crew training as well as any additional health and safety measures that could be introduced to best protect our customers and crew, ensuring we are in compliance with any new ways of operating ready for when flying resumes.”

Customers whose flight is cancelled are entitled to a refund. Those who wish to reschedule their flights for a different date can do so free of charge.  However, if the second flight is a higher price point customers will be responsible for paying the difference in ticket cost.

Published at Sun, 10 May 2020 06:59:00 +0000