Martin Lewis and the Money Saving Expert (MSE) team are on hand to help.
They point out that in many cases outbound flights have been cancelled due to border restrictions, or because the dates of journeys “straddle the likely period when travel abroad from the UK is being unlocked”.
While this means some Britons have been refunded for their departing journey, their flight home is still on, and therefore they have not been offered their money. back by the airline.
The good news is, travellers could still be entitled to a refund.
“If you’ve booked a specific return deal with the same airline and one leg is cancelled, you would expect a refund for both parts – under both EU rules and general contract law,” explains MSE.
“However some say they’re struggling to get refunds, and it may be because with some budget airlines they don’t consider it a return flight but two individual flights.”
Published at Wed, 01 Jul 2020 19:53:00 +0000