DVLA scam messages are a common occurrence with fraudsters offering a series of discounts and refunds by following a simple link. The latest scam involves motorists being urged to claim a false vehicle tax refund due to an overpayment.
Messages have been sent through text and emails with experts urging road users to delete any correspondence and not open any links sent through.
A social media user contacted the DVLA on social media yesterday saying his mother had received the message advising her that a refund could be claimed.
The message sent to the motorists said: “DVLA: Your outstanding vehicle tax refund from an overpayment is pending. Please visit our secure link to process.”
Included in the text was a simple link labelled with the words DVLA and GOV in a desperate bid to trick motorists into thinking the site was legitimate.
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The text was exactly the same except the link was slightly different link which included the worlds tax and refund in a bid to confuse them.
The user confirmed they had clicked on the link which had taken them to a site which asked for personal data such as their card details and mother’s maiden name.
The Twitter user said it is possible that she was owed a refund from her last vehicle which made her question whether the message was legitimate.
In a reply, the DVLA confirmed they do not send any text messages regarding tax refunds before urging them to delete the message.
Several other motorists have reported receiving almost identical messages asking them to visit a link.
In a separate social media post last week, the DVLA warned how fraudsters could use the coronavirus shutdown to scam mtorosts.
The DVLA confirmed they never send emails or text messages that ask road users to confirm personal details or payment information.
The agency said anyone who receives these messages or emails should report them to Action Fraud or the National Cyber Security Centre for investigation.
They have urged road users to only use GOV.UK so motorists can be sure they are dealing directly with the DVLA and not a third party site.
Motorists have also been urged to never share images on social media that could contain personal information as this could lead to your data being stolen.
This included any images of your driving licence and vehicle documents which could be stolen and abused.
Consumer watchdog Which has said motorists can spot the signs of a DVLA fraud quite easily.
They say scam messages will usually have capital letters and demand a specific amount a motorists is owed.
A link is usually included in these messages which will act as a prompt to get road users interested before demanding payment information.
Published at Mon, 01 Jun 2020 13:45:00 +0000