Sky TV just gave its customers another tough choice to make as new content announced

Sky TV just gave its customers another tough choice to make as new content announced

It’s a hugely welcome upgrade that seriously improves the quality of the picture – and easily the biggest upgrade to Sky Q since the arrival of Ultra HD 4K content. However, before you get too excited about an HDR binge there are big decisions you’ll need to make.

Sky has already confirmed not all Sky Q boxes are compatible with HDR (you can find the full list here) and those who don’t feature on the list will need to upgrade their current device at a cost of either £25 or £50 (depending on their current set-top box). This includes postage and packaging, admin costs, as well as the return of the customers’ old Q box.

However, paying out for a new Sky box isn’t the only decision customers need to make. That’s because when switching over to HDR you have to send your old set-top box back. As such, many of the hours of recordings could be lost as there’s no way to transfer the content you haven’t got around to watching quite yet to the new HDR-compatible Sky Q box that arrives through the letterbox.

Published at Thu, 13 Aug 2020 05:52:00 +0000