Universal Credit: How to apply for Universal Credit

Universal Credit: How to apply for Universal Credit

In May, the DWP said all regions in the UK had seen an increase in the total number of claims of Universal Credit in the early stages of the pandemic. If you think you could be eligible, here’s how to apply.

Am I eligible for Universal Credit?

Universal Credit is a payment to help cover living costs, and it is usually paid monthly.

You may be able to get Universal Credit if:
• you’re on a low income or out of work
• you’re 18 or over (there are some exceptions if you’re 16 to 17)
• you’re under State Pension age (or your partner is)
• you and your partner have £16,000 or less in savings between you
• you live in the UK

The number of children you have does not affect your eligibility, but it might impact how much you can claim.

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How to apply for Universal Credit

You can only apply for Universal Credit online, and you have to apply as a couple of you and your partner live together. You don’t have to be married.

To apply, you will need:

  • our bank, building society or credit union account details (call the Universal Credit helpline if you do not have one)
  • an email address
  • information about your housing, for example how much rent you pay
  • details of your income, for example payslips
  • details of savings and any investments, like shares or a property that you rent out
  • details of how much you pay for childcare if you’re applying for help with childcare costs

Make sure you provide the right information when applying, because these details impact how much you get paid and the you get paid.

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The sooner you apply for Universal Credit, the sooner you will get your first payment.

If you need help with your application, there are two ways to get in touch with the team.

You can contact the helpline if you can’t use digital services due to your disability or circumstances, or if you have a question about your claim and can’t access it online.

Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

Alternatively, Help to Claim is a free, independent and confidential service that can support you in the early stages of your claim.

The team of trained advisers from Citizens Advice can help you with your online application, from gathering evidence to preparing for your Jobcentre appointment.

Published at Wed, 24 Jun 2020 19:32:00 +0000