Vodafone DOWN: Customers left unable to make calls as network hit by huge outage

Vodafone DOWN: Customers left unable to make calls as network hit by huge outage

If you are a Vodafone customer and you can’t make calls tonight you’re not alone. It seems a huge outage has hit the popular network with thousands of reports flooding in from users of the service.

The issue seems to have begun around 5.40pm tonight and is currently ongoing. Although not confirmed it appears calls to landlines are unaffected but those trying to phone other mobiles aren’t able to get through.

Downdetector which monitors outages is showing thousands of reports from across the UK with over 11,000 mentions at its peak.

Speaking on its forum page one Vodafone user said: “Cannot make or receive calls however 191 did work but phone cutoff when going through to an advisor.. great!”

Whilst another added: “Can’t call any other network. It just “beeps”, and the line goes dead.”

Along with complaints from Down Detector, social media sites such as Twitter are also seeing a flurry of users with similar issues.

One tweet said: “@VodafoneUK is your network down? Currently, my wife is unable to receive or make calls from her device.”

Whilst another tweet added: “Vodafone network seems to be down. I can call landlines but not cell phones. My partner’s mobile too. We’re in Norfolk & our son has the same prob. In London!

There’s no word yet what is causing the gremlins but Express.co.uk will keep updating this story as we hear more.

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Published at Tue, 09 Jun 2020 17:01:00 +0000