BT is about to start boosting broadband speeds across the UK. The company made the announcement during a blockbuster event this morning, where it also confirmed superfast EE 5G is no longer just reserved for EE customers, as well as the return of BT to the high street.
But the free broadband boost was one of the highlights. The firm confirmed the huge upgrade programme will impact around 700,000 customers who will be moved to Superfast Broadband at no extra cost.
This means those who can currently only access the web at around 10Mbps will be able to get speeds of over 50Mbps. That’s a pretty sizeable upgrade. Especially when you don’t have to lift a finger, or pay a penny extra.
The speed increase will mean a movie download will take around 10 minutes rather around 50 minutes using the older, much slower connection.
Along with making things faster for existing users, BT also says it will cease selling standard broadband connections on its legacy copper network to 90 per cent of the UK. That means users will no longer be able to sign-up to contracts with the old 10Mbps speeds.
Along with improving connectivity, the telecoms firm is also boasting that it will begin answering all calls in the UK only and it will even attempt to route customers to a local representative.
This UK plan was originally scheduled to be in place by Christmas 2020, but that’s now been brought forward to the end of this year.
Other big changes announced during today’s event include a new service called Halo. This premium service will offer an even better connection with users able to access unlimited data and calls on mobile and at home, inclusive support from BT’s new team of Home Tech Experts and they will also be some of the first to get that 5G network upgrade.
“We’re helping families and communities across the UK, and companies in Britain and around the world, to remove the barriers of today to realise the potential of tomorrow,” said Philip Jansen, Chief Executive of BT.
“We’re starting a journey today with real changes that will have a positive impact for people and businesses – connecting more customers to full fibre, boosting customers’ speeds right across the UK, keeping customers connected wherever they are with our new converged Halo products, and helping to give them the skills to make the most of today’s connected world.”
Published at Tue, 08 Oct 2019 23:01:00 +0000